Eric and Amanda
Cynthia and her husband Gerald are absolutely the best. We used their services to buy our first home 3 years ago and when it was time to move to a larger home, we didn’t even consider another realtor. This time around, we bought AND sold with them in the heart of the pandemic and they made that whole complication seem like it was business as usual. To start, they have extensive connections within the community and in these situations, that was invaluable. Our home was sold via exclusive listing which we told her we agreed to at 7:45pm. By 9:00pm she had 3 visits from well-qualified buyers lined up for the next day! (not to mention they were all within about an hour and a half window to minimize our inconvenience of getting ourselves and the dog out when there is nowhere to go with everything shut down!) by the time we woke up the next day a 4th potential buyer was lined up in the same window. Cynthia arrived early and ensured we were comfortable with the process. We were asked to turn all lights on and leave doors open. She came prepared with Lysol wipes and cleaned high touch surfaces before and after the visits. She did everything to keep our family safe. By late afternoon, we had 2 offers on the house and ended up selling above asking, which I think given the pandemic and the housing situation surrounding it, is a remarkable outcome. Likewise, on the purchase of our next home, she went above and beyond and actually found an unlisted house by talking to the realtor of a home we had a passing interest in and was able to recommend this perfect home for us. She talked to the seller who agreed to let us visit and make an offer on the house before putting in on the market, ensuring we were the only ones to visit the home and to make an offer without the added worry of matching other bids for the property. Throughout the process, Cynthia and Gerald were able to recommend professionals for every aspect of the move from mortgage brokers, to lawyers and movers including a home inspector who was able to provide services during the coronavirus restrictions by allowing us to stay home and follow the inspection via facetime and an app which allowed him to share any pictures of anything he saw prior to providing a full report. They look after every aspect of the sale and/or purchase and regardless of how many irons they have in the fire at once, have always been very prompt in their responses whether that’s by e-mail, text or phone calls. Their attention to detail on the contract is phenomenal making sure that all of our concerns are addressed, again both on the sale and purchase. Their friendliness, speed, negotiation skills and knowledge of the homes and the overall market are top-notch and not only would I recommend them, I have – to my own parents who also sold and bought a place with them a few months prior! I don’t know what better endorsement I could give than that!
Zoe and Alex
We are so thankful to have had a second opportunity to work with Cynthia and Gerald, especially in this crazy market. This time around, we not only found our forever home, but we also sold our house with Cynthia and Gerald. Cynthia has great insight into what it takes to get your house sale-ready and will let you know what is a top priority. Selling our house was a treat with them, it couldn’t have gone any better. When buying our new house, Cynthia and Gerald were always honest with us and we knew we were making the right decision on the house we chose. Cynthia’s knowledge and personality helped us get our new house for the right price, she really knows how to work for and with her clients. We are so excited to be moving to our forever home, but also a little sad that we will no longer have a reason to work with Cynthia and Gerald anytime soon. Highly recommend these two, they make it fun and easy!
What an amazing pleasure was to have the help and collaboration from Cynthia and Gerald in selling my condo. They developed a fantastic social media campaign, answered all my questions, and walked me through the entire selling process. They never hesitated in sharing their knowledge in real estate and definitely went beyond. I highly recommend them and I would say that in these uncertain times there is no one you should trust more than them. Thank you Cynthia and Gerald for your fantastic job. -Alex
Errol and Julie
Cynthia and Gerald’s years of real estate experience paid off for us in both selling and buying our homes. They provided knowledgeable advice on every aspect of the process- neighbourhoods, market trends, and pricing strategy. They are exceptionally pleasant and patient, helping us navigate the business (and emotional) aspects of the negotiations. They were always responsive and available to answer all of our questions. The result was that we sold our home for over asking price and purchased a new home with our first offer. We would not hesitate to use their services again.
I have had the pleasure of knowing Cynthia and Gerald for about a year and half. I have never meet a couple of real estate people who are quite like them they sold my mother’s home as if they were selling there own parents home they took time to meet my mother and sister on numerous occasions sometimes just dropping by with cookies to say hello. I am forever grateful for having them a my realtor’s. Once again thank-you very much Roberto. P.S. Cynthia let me know what type of cake you would like.
Cynthia and Gerald were a blessing for me as they were fantastic to work with and got me to exactly the house I needed and wanted, in the easiest and most convenient way for me! I have a very busy work and life schedule in general so I really needed their help in doing a lot of the groundwork on finding homes, speaking to the sellers for viewings and scheduling them for me, coming with me to advise me on the homes, doing research and investigation on stuff that I needed, getting contacts to tradespeople for quotes and any work I needed, getting me connected to lawyers and other people in the profession that can help me through the process, and absolutely anything else I needed at any point in the day/night. They were really searching for a home for me as if they had been searching for themselves in terms of what would be a good investment and a smart buy. I had also heard of the same treatment to a very close friend of mine who referred me to them, so I think you would be in amazing hands choosing Cynthia and Gerald to work with. I have not heard of many other realtors or worked with them in Ottawa, although all the contacts I had throughout the process, in terms of people like my own mortgage broker, said they were knowledgeable in the process and great to work with, so I definitely do recommend them. They will help you in any way they can, with absolutely the best intentions, so look no further for realtors!
I was very fortunate in getting connected with Cynthia and Gerald! They were quick to understand my needs and steered me in the right direction. Their professionalism and warmth made the process of finding a suitable home a lot less stressful than it could have been. I felt very comfortable dealing with both of you. Cynthia was extremely responsive and never left any questions unanswered and always responded promptly. She is highly knowledgeable, cordial, personable and infinitely patient :-). I will be surely using their services again, they are the best in what they do! Thank you for all your hard work and assistance!
Cynthia and Gerald have been wonderful to work with. Their continued support throughout the process, alleviated much of the stress associated with buying a home and moving to Ottawa. They demonstrated extensive knowledge on all aspects of Real Estate – neighbourhoods, amenities, real estate climate, always brought seemingly small things to my attention which would/could have a great impact on a purchase. I have no hesitation in recommending this dynamic duo to anyone who wants a professional, knowledgeable, genuine team to assist you on your real estate journey.
Tamara & Riley Paterson
Cynthia and Gerald helped us purchase our first home. They made the process easy and enjoyable. They were able to take our very abstract ideas of what we wanted and turn it into a home we can’t wait to live in! We appreciate all the time, feedback and support they gave us throughout this process! We couldn’t recommend a better couple to help you purchase or sell your home with.
Melissa & Richard
We had an incredible experience with Cynthia & Gerald. As first time home buyers, the whole process could have been a very stressful one but they made it such a positive and worry free experience. Throughout the whole process, they were very patient, kind, and offered great information and advice. They were always available to answer our questions, and they were always just a quick email or text away. They have many years of experiences and it shows! They always made us feel like we were a priority and their help went beyond the purchase of our home. We would highly recommend them to anyone looking for realtors – especially for first time home buyers !
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